April 29, 2021

Altice Review: Can You Trust Altice Mobile?

Perhaps you’re thinking about switching up your mobile network provider, but you don’t know where to start. Perhaps you’ve heard about Altice Mobile, but you’re hesitant to make the switch. How do you know if Altice is good for you, and is it even a reliable provider, to begin with?

Worry not—our Altice review will help you make an informed decision if this mobile network operator is a legitimate service you can trust.

What Is Altice Mobile?

Altice Mobile is a mobile service operator by the company Altice US. It offers different plans to customers, which we’ll talk more about later. These plans tout unlimited calls and texts, free mobile hotspot, 5G access, nationwide coverage, video streaming, and more.

How Does It Work?

Setting up an Altice plan, according to the website, is easy and straightforward. To get the ball rolling, you first need to choose which available plan suits your data needs. If you aren’t sure if the plan offers enough data, Altice allows you to switch between the different plans at any time or top-up, depending on your choice.

Next, decide if you want to buy a new phone for your Altice plan or keep using your current phone. Of course, you need to check first if the device is compatible with the network Altice uses. If it is, you can proceed to get your carrier unlocked if it’s still locked.

If you decide to keep using your current phone, take out your SIM card and swap it for an Altice SIM card. The SIM card slot depends on what kind of phone you have; it can either be under the battery, at the top of the phone, or on the side. Once you insert your new Altice SIM card, you can go ahead and start using it. According to Altice Mobile, there’s no activation required.

iphone, smartphone, apps
JESHOOTS-com (CC0), Pixabay

Available Plans

Altice Mobile has three different plans you can choose from. Here’s an overview of them:

  • 1 GB—Costs $14 per month per line
  • 3 GB—Costs $22 per month per line
  • Unlimited GB—$45 per month per line

Every account has a maximum of 5 lines. This is a factor worth keeping in mind if you want to use multiple lines for whatever reason.

What Customers Are Saying About Altice

Unfortunately, Altice Mobile may be too good to be true. Based on Altice reviews online, many customers who tried out the service were disappointed and unhappy with the customer service team and the company in general. Some have been waiting for over a month for their order, while others have had trouble with the carrier constantly losing service. In some instances, customers kept getting charged even though they already requested to cancel the service.

Some customers have also complained about fees that they weren’t informed about, such as a restocking fee that got charged to their bank.


It appears that Altice Mobile may not be as transparent about its service as customers would like. While Altice’s plans seem like a good deal, it may be best to go for a mobile network provider that already has a good reputation before it. They may be more expensive than Altice, but at least you can rest assured that everything will go smoothly.

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