August 12, 2020

How to Get Hired in the Gambling Industry?

The Indian gambling market has been estimated at $60 billion per year, which makes it an incredible opportunity not only for those who like to bet and play casino games but also for those looking for employment opportunities. As one of the fastest-growing niches in the world, the gambling industry offers a whole plethora of positions, suitable for all kinds of people and levels of knowledge on the gambling industry. But, keep in mind that a job in this sector is hard to score, as competition is more than tough.

Find A Good Place to Start

If you want to work in the gambling industry in India, the first thing you have to do is create a list of potential employers. For instance, you can check out the best online casino in India list 2020, and shortlist companies that speak to you. Also, make sure not only to do your research on the best companies mentioned on specialized gambling websites but also to focus on what people say about them as employers.

You want to work for a company that is safe and licensed, as only such companies provide not only legal gambling opportunities but a work environment as well. In addition to this, you can always look for local and international firms that offer their services to big casinos. For instance, India is one of the biggest players when it comes to web development and customer support, so make sure to be aware of all the opportunities out there. Online and land-based casinos need more than just dealers. They employ copywriters, Java developers, security, graphic designers, barmen, waiters, hostesses, but also accountants, and financial advisors.

Consider Your Selling Points

Let’s face it, when it comes to job interviews, you are there to sell. Before even applying for a job in the casino industry think about your good sides and bad sides, and apply accordingly. Also, consider your formal education – it will be quite difficult to get that job in casino marketing if all you ever did was mixing cocktails in a bar in Goa. But, in that case, you can apply for a bartender in a land-based casino. You speak English, German and Hindi, and already have experience in dealing with angry and demanding customers – maybe customer support is the way to go. Creative ones will flourish as casino copywriters and designers, while those aged from 18 to 25 can expect to work as hostesses or security guards.

How to Become a Casino Dealer?

Of course, there is one job everyone who wants to work in the casino industry dreams about – casino dealers with their own dedicated table. Still, only a few manage to succeed and become full-time employees who deal with cards in prime-time, but keep in mind that just because it is hard, it doesn’t mean it is impossible.

First, you need a clean record, and you have to prove it by providing a police statement that says so. Considering there is no special university or school for casino dealers, formal education is not necessary, but it is, as always, more than welcome especially if it’s in fields of math or economics. Also, it won’t hurt if you already have some experience in the hospitality sector, and are good with numbers in general. Dealers must be sociable, but keep the distance, polite, but determined when they act or speak. Shouting, screaming, flipping tables and fighting is out of the question, so patience and timid temper are required. Croupiers and dealers also must be observant, pay great attention to details, be focused, and able to keep euphoric, mad, and sometimes even drunk customers under control.

A job interview for a casino dealer usually has several parts:

  • Knowledge test – on games and casino procedures
  • Interview – just like any other job
  • Audition – where they test how you interact with customers, handle the equipment and so on

Casino dealers work either in classic, brick-and-mortar venues or in special studios used for streaming live casino games. There is no big difference, except if you work in a studio, customers don’t sit in front of you, but at home. There are several big live casino studios in Asia, the majority of them in the Philippines or Malaysia. Some casinos and live casino software companies will accept complete newcomers, but only under the condition, they take their in-house course. Others prefer more experienced dealers who already worked in premium casinos.

Once you get the job, the company will apply you for a license (if necessary).

How to Act on a Casino job Interview?

If you have ever seen a Hollywood movie involving a casino, you might think you must act as a man in charge, a know-it-all that is entitled to the position you are being interviewed for. Keep in mind how Hollywood movies are one thing, and reality something completely different. And yes, the point is to prove you are the best one for the job but do so without being cocky.

Come on time, and be polite to everyone you encounter. Don’t hesitate to accentuate your good sides, but don’t act as if you have already got the job. Also, depending on the job you are applying for, make sure to learn more about the company and what it does.

Is it Difficult to Get a Job in the Casino Industry?

Getting a job in an online or land-based casino can be quite difficult, especially considering the limited number of opportunities in India. If you want to work exclusively in a classic casino venue, be ready to move to Goa, as that is where the majority of Indian casinos are located. If you are targeting a job in the online casino industry, be ready to compete with millions of others, all across the globe.

If you want to work indirectly, for instance in software companies or customer support providers, you will have bigger chances as the majority of these companies have branches in India and the competition is not that hard.

About the author 

Imran Uddin


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