Online shopping is an expert’s job; there are so many online retailers out there these days that it can be easy to end up on the wrong websites. If you don’t know the right eCommerce sites, you could end up wasting hundreds of dollars. The first step to avoid getting scammed is to check what other people think about a particular retailer, and this is probably why you’re checking out Missguided reviews online.
Fortunately, you’ve come to the right place. Keep reading to find out everything you need to know about Missguided.
Missguided.com is an online retailer that specifically sells clothing items for women, including accessories and shoes. Nitlin Passi founded the company back in 2009, and while its main headquarters is located in the United Kingdom, Missguided has warehouses across different countries, including the US and Ireland.
The clothing items on Missguided are touted for ages 16 and above, and they all come at different prices. For instance, apparel such as formal clothes and dresses usually start at $12, while tops are usually priced at $20. Pants’ starting price is more or less $25, while lingerie and bikinis are around $20.
Missguided sells accessories and activewear, too, some of which can go as low as $15. Casual wear, on the other hand, can go as high as $30. As mentioned, Missguided only sells women’s clothing, so you won’t find anything for either kids or men.
It is said that Missguided will offer you free shipping if your order reaches above $60 overall, but if it doesn’t, then you’ll have to pay a $5 shipping fee. Your order will usually take around 5 to 7 business days for standard shipping. Choosing Express shipping will cost you $8, but this will only take about 2 to 3 business days.
If you live in the United Kingdom, Missguided has a next-day delivery option for $6.45 if your order is below $100.
Refund & Return Policy
You only have 28 days if you want to file for a refund. For your request to be approved, though, make sure that the order is the same way you received it—the packaging, labels, and tags should all be intact, and you must not have used the products too. If you want to return items such as accessories, cosmetics, swimwear, and other similar items, Missguided will only accept them if you haven’t removed the hygiene seals.
The refund process usually takes about 10 days, at the very least.
Problems With Missguided
Getting scammed is never a fun situation, so being extra careful when online shopping is always a must. To manage your expectations, here are some things you need to know about Missguided before you purchase anything from the site.
Poor BBB Rating
Due to how many complaints customers have had against Missguided, it doesn’t come as a surprise that it has a very low F rating on Better Business Bureau.
Terrible Customer Service
According to some Missguided reviews, it appears that the online retailer’s customer service team doesn’t do a very good job at helping customers, especially when it comes to refunds. Some representatives wouldn’t even answer your concern if you so much as mention refund issues. Other customers have complained that customer service never responded to their inquiry when they messaged through email or social media.
Numerous Delivery Issues
When waiting for your Missguided order, you need to keep checking up on it because Missguided orders tend to get lost or couriers send them to the wrong address.
Is Missguided a scam? No, it’s a legit company that has been around for a very long time now. Just like many other online retailers, Missguided has happy customers and disappointed ones. The only problem, however, is the poor customer service if you ever want to get a refund.