June 7, 2021

Personalization Mall Review: Should You Shop Here?

Sometimes, we want to get something really special for a friend or family member, but everything else found in malls or retail stores seems really bland or boring. This is where special, personalized gifts enter the picture. By choosing personalized products, you can present loved ones with gifts you know they’ll love and appreciate.

Personalized gifts are great no matter what the occasion is, whether you’re celebrating someone’s graduation, anniversary, wedding, Halloween, Thanksgiving, and more. You’ve probably come across Personalization Mall during your search, and you’re hesitant to shop there because you’re way of online retailers.

Fortunately, our Personalization Mall review has all the information you need to make an informed decision. We’ll discuss important aspects of this company so you can decide for yourself whether you should shop here or find something else.

What Is Personalization Mall?

You might have already guessed what Personalization Mall is all about from its name. The online store, which is owned by 1-800-Flowers, specializes in selling customized or personalized gifts. So whether you want to send mugs, stationery, pillows, blankets, or more, Personalization Mall will have all kinds of options for you.

The website is organized into different categories so you can easily browse by product or by occasion. From the get-go, you’ll see these categories on the homepage menu:

  • Occasions
  • Recipients
  • Products
  • Father’s Day Gifts
  • Graduation Gifts
  • Travel Gifts
  • Home Decor
  • Wedding
  • Daily Deals
  • What’s New
  • On Sale Today

These main categories also contain sub-categories so you can easily narrow down your search even further. Personalization Mall also offers many items on sale, which is perfect for those who want to get something special for a loved one while on a tight budget.

Affiliate Program

If you’re an influencer or you have a site that has a decent audience, and you want to earn from it, Personalization Mall has an affiliate program you can check out. Here are some of the benefits you can reap if you become an affiliate:

  • Earn money through commissions (starting at 12%) if Personalization Mall gets sales coming from your site.
  • This could be a great side hustle for a passive income, as you will receive payment via mail monthly.
  • Personalization Mall has over 7000 products you can promote on your site.

Celebrations Passport

Personalization Mall has a Celebrations Passport service, which you can use not only on Personalization Mall itself but on other platforms too, such as 1-800-Flowers, 1-800-Baskets, The Popcorn Factory, Fruit Bouquets, Stock Yards, and more. If you sign up for this service, you receive exclusive perks and free unlimited standard shipping.

Other than that, you can also make use of same-day delivery, which is great if you’re in a hurry to buy a gift for someone.

Shipping Information

As always, shipping costs and times vary depending on your geographical location. In this case, we’ll be discussing the shipping information for the Continental United States, but you can check Personalization Mall for the rates of other regions. For Economy Shipping, Personalization Mall usually ships your orders within 4 to 5 business days. However, you need to add an extra 6 to 10 business days to account for the transit time.

Shipping rates also vary depending on how much your order is. If your order reaches $8.99 and below, the shipping cost is around $6.99. This is the lowest rate possible, and the rates go up along with your order amount.

For Standard Shipping, you can expect the parcel to be shipped within 1 to 3 business days, with an extra 3 to 5 business days to account for transit time.

Photo by RODNAE Productions from Pexels

Return Policy

Personalization Mall allows you to return your orders if you notice any quality issues upon receiving them. First, however, you need to make sure that the product is still in new condition and that you haven’t removed it from its original packaging. From there, you can either get an exchange (for the same product) or request a full refund. That being said, this doesn’t apply to personalized items.

The only time Personalization Mall will accept the return of personalized orders if there’s a defect or manufacturing error. Any refunds should be requested within 30 days after the order has been received.

Should You Shop Here?

Personalization Mall seems like the real deal, right? But should you shop here? Based on online Personalization Mall reviews, it seems that the company has several issues that many customers aren’t happy with. We’ll list below a couple of the most common complaints reported by customers to help you decide the best course of action:

  • Slow shipping and delivery times
  • Some of the products are of poor quality
  • Customers have reported that Personalization Mall’s customer service team is rude and unprofessional
  • A few reports of poor packaging


If you want to get something personalized for an upcoming event, you should order the gift ahead of time to account for the possible shipping delays. After all, issues and delays that happen during transit are out of anyone’s control, and sometimes, it can’t be helped that our orders arrive later than expected. However, if you don’t want to take the risk, you can try going to a local personalization shop or order from another website known for fast shipping.

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