February 20, 2015

7 Common Problems with the Samsung Galaxy S5 Lollipop & How to fix them

Samsung chose to update its Galaxy S5 first among its devices. The Over-the-Air release started rolling out last December to users in Poland. According to Android Origin, the release was under a “beta test before extending to other regions like the United States and Australia. The report also claims that considering the number of areas receiving the update already, it should be just a matter of time before Samsung reaches the final phase.

The Samsung Galaxy S5 Android 5.0 Lollipop update delivers new features and enhancements to users. It also, according to many Galaxy S5 users in the U.S. and elsewhere, brings battery life problems to the flagship device.


While it delivers big features, its also delivered some Android 5.0 Lollipop problems to Galaxy S5 users including problems with battery life. Complaints about bad Galaxy S5 battery life have been extremely loud in the weeks after the start of the Samsung Galaxy S5 Lollipop roll out and they’ve only gotten louder after the U.S. Galaxy S5 Lollipop update started rolling out.

Check : Samsung Galaxy Grand 3 Leaked Specifications, Price & Release Date

Problems with the Samsung Galaxy S5 and How to fix them?

Problem 1: Battery Issue

Battery life problems are among the most common smartphone afflictions. That’s why it hasn’t been surprising to see Galaxy S5 users in the United States and elsewhere complain about abnormal battery drain after its first major Android update.



If you think an app is draining more battery life than it should be, try reinstalling it to see if that corrects the issue. If the problem persists, try uninstalling it to see if that has a positive effect. If you can’t figure out which app might be causing trouble, you’ll want to boot the Galaxy S5 into Safe Mode in an effort to single out potential troublemakers. Booting the device into Safe Mode disables third-party apps and allows you to isolate apps that could be causing the problems.

Here’s how to boot the Galaxy S5 into Safe Mode:

  1. Power down the device. Then, press & hold the Power button and volume down key.
  2. Once it boots up, you can let go of the power button but keep the volume key held down.
  3. When you have successfully entered into Safe Mode, you will notice the text ‘Safe Mode’ at the bottom left corner of the screen.

If you are using Samsung Galaxy Note 4, here are the Tips, tricks, problems and solutions for Galaxy Note 4

Problem 2: Wi-Fi Problems

Complaints about smartphone Wi-Fi are also extremely common so it hasn’t been shocking to see Samsung Galaxy S5 users report poor connectivity after getting the update on board. We’ve seen complaints about slow connections, about connections abruptly dropping and more. Fortunately, there are a few potential solutions.

s5 lollipop issues


Your phone probably switches between WiFi and mobile data networks. You just have to disable this feature and it will remain connected to the network you want to get internet connection from: go to Settings > Connections > Wi-Fi > hit the Menu key > Advanced > uncheck the box next to Auto network switch. If it didn’t work, however, then proceed with the wiping of the cache partition

  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key
  3. When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and the Home key.
  4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key to highlight ‘wipe cache partition.’
  6. Press the Power key to select. The phone will automatically restart after the cache is wiped.

Problem 3: Bluetooth Problems

Bluetooth issues are common after major Android updates and the Galaxy S5 Lollipop update is no different. We’re seeing a number of complaints about broken Bluetooth connections after the Lollipop upgrade and we expect complaints to continue for as long as Lollipop is around. There are a few things to try if the Galaxy S5 Wi-Fi starts acting up.



Galaxy S5 users that encounter cellular data problems should try shifting Bluetooth on and off. To do this, head into Settings and then Bluetooth and toggle the service off and then back on again after a few moments. If that doesn’t fix the problem, it’s time to forget Bluetooth connections. Head into Bluetooth and forget the problem device or devices. Then, reconnect.

Problem 4: Overheating Problems

Some Galaxy S5 Lollipop users say that the device has started running extremely hot after the arrival of Android 5.0 Lollipop. This can happen when playing an intense game for a few hours straight but many users are saying that it’s happening without much provocation. Thankfully, there are a few fixes to try if the Galaxy S5 gives off abnormal heat with Android 5.0 on board.



  1. Keep the software up to date.
  2. Make sure all the apps are up to date.

Problem 5: Performance Problems

We’ve seen some complaints about performance post-Android 5.0 Lollipop release with users reporting random freezing and lag after moving from Android 4.4 KitKat. Galaxy S5 users experiencing abnormal lag or sluggishness will be happy to know that there are an array of fixes to try and help stabilize the performance of Android.



The first potential fix that we recommend is a process that will clear the cache partition. To clear the cache partition on the Galaxy S4, follow these fairly easy steps:

  1. Turn the Galaxy S5 off.
  2. Press and hold Home, Power and Volume Down buttons simultaneously until the device vibrates.
  3. When the Samsung logo appears, release them.
  4. Tap Volume Down repeatedly until you Wipe Cache Partition. Select it with the power button. Select Yes.
  5. Wait for the process to complete. It could take awhile.
  6. Reboot your Galaxy S5.

Problem 6: Camera Problems

We’ve been getting complaints about the Galaxy S5 camera app for months now so it’s clear that some users are dealing with problems. Luckily, there are a few fixes to try if you do encounter lag with the camera or if the camera application fails to load at all.



If the camera fails to load, first try restarting the phone. That seems to work for some Galaxy S5 users. You can also try clearing the cache and and data for the camera app in the Application Manager found in Settings. To do that, select Force Stop, Clear Data, and Clear Cache. See if that works. If it doesn’t, try clearing the cache partition, a fix that we outlined above.

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Problem 7: Other App Problems

Samsung Galaxy S5 users experiencing issues with applications can try a few things to jumpstart performance. First, try updating the problem app. There’s a good chance that the developer’s rolled out a bug fix so users be wise to give that a shot first.



First of all, try to boot the phone in safe mode to see if this problem was caused by a third-party even if it suggests the Play Store is the culprit. But go ahead and boot it in safe mode.

  1. Turn the device off completely.
  2. Press and hold the Power button.
  3. Once the Samsung Galaxy S4 logo appears on the screen, release the Power button.
  4. As soon as you release the Power button, press and hold the Volume Down key.
  5. Continue holding the Volume Down key until the phone has completed the reboot process.
  6. If you can read ‘Safe Mode‘ at the bottom left corner of the screen, release the Volume Down key. Otherwise, repeat the process until you can boot the phone to Safe Mode.

Check : 10 Best Launchers for Android

Hope you like this article and If you have experienced these problems, leave a comment below to tell us whether our solutions worked. Also this Samsung Galaxy S5 is very good to buy, we just wrote this to solve he issues which are having in few smart phones.

About the author 

Imran Uddin

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