Individuals who have made an effort to stop smoking have turned to e-cigarettes or vapes to reduce their nicotine intake. As such, there has been a surge in vape shops and supplies so customers can easily purchase equipment, coils, cotton, and even vape juice. There are local vape shops available, but online suppliers have begun taking the industry by storm, too.
The convenience offered by online shopping will always put an advantage over this form of shopping over buying items at physical stores. That being said, not every online retailer out there has good intentions; others will scam you of your money. That’s why in this review, we’ll take a good look at Vape Society Supply to see if it’s legit or if you’re better off somewhere else.
What Is Vape Society Supply?
As the name implies, Vape Society Supply is an online vape shop where you can find all kinds of vape merchandise. Other than a wide selection of vape juice, you’ll also find chargers, battery cases, replacement coils, and many other accessories needed for your vape.
Vape Society Supply has a vague About Us page, as it doesn’t clearly relay the history of the business or who is running it. Some customers would say that this is a red flag already.
According to Vape Society Supply’s website, the business processes orders on a “first come, first serve” basis. Usually, the estimated processing time is around 24-72 hours. As for the delivery time and shipping costs, here are the estimations:
- USPS Priority Mail is priced at $4.99 Flat Rate Shipping + $5 Adult Signature Fee (which is a requirement). Orders typically arrive within 3-7 business days after being shipped off.
If you’ve been meaning to purchase from Vape Society Supply, you must first check if your state allows vape products. The online shop doesn’t sell its items to some states because of vape bans and specific laws within those areas, so do a quick search first before buying.
Here’s a list of places that Vape Society Supply won’t ship to due to a total vape ban:
- South Dakota
- San Francisco
If you change your mind about an order made to Vape Society Supply, you can still return the items within 14 days from the delivery date as long as it remains unused or unopened. If you do decide to send the merchandise back, Vape Society Supply will refund you the amount you paid, excluding the shipping costs as well as the 15% restocking fee. As such, you may want to think twice about returning any merchandise.
Apparently, Vape Society Supply utilizes a third-party fraud prevention solution. This means that the third-party solution inspects all the transactions made on behalf of the business. If it notices a transaction that seems strange, sketchy, or at a high risk of being a scam or fraud, it will alert the business in question.
This ensures that customers won’t get to use unauthorized credit cards.
Going through Vape Society Supply reviews, it appears that customers have several common complaints about and against this online retailer. We’ve listed below some of them:
Poor Customer Service
It appears that Vape Society Supply’s customer service team needs to do better to satisfy the customers because so far, many aren’t impressed. Many customers have tried to get ahold of a representative but receive no reply even after constantly trying to message them.
Flavors Don’t Taste Great
One customer complained that the vape juices they received, which were supposed to have strawberry and grape flavors, tasted like rubbing alcohol—and this issue applied to all the bottles they bought.
Slow Shipping & Deliveries
While Vape Society Supply’s shipping and delivery estimation only said 3-7 business days, many customers had to wait for weeks before their order arrived. Not only that, many experienced delays and unexplained postponements.
According to Vape Society Supply’s official website, it utilizes USPS to ship its merchandise. However, many customers have reported that their orders were being shipped and delivered by OLX. Not only that, they’ve experienced trouble with the provided tracking number, while some never received a tracking number at all.
Given what we know about Vape Society Supply, we’re inclined to believe that it’s not the best vape supplier out there. If you’re looking to order accessories and necessities for your vaping needs, we recommend that you check out more reputable websites where you know you’ll receive your order in good conditions.