With over half a billion users and 1.3 billion devices and counting worldwide, it’s fair to say Apple are the blue whale in the ocean that is the mobile phone and tech market.
In an ever-growing digital age where big instruction manuals are a thing of the past, it can be easy to get stuck on some of the more common issues surrounding Apple products. Here’s a quick guide to some of the most common connectivity issues you may face and how to try and avoid a trip to the Apple store.
Wi-Fi Connectivity
One of the first steps will be to check whether any of your other devices are experiencing the same issue. If this is the case then the problem likely lies with something other than your device.
In the case of the iPhone/iPad, make sure the Wi-Fi is switched on in your settings and that your network is visible. Next, swipe to open the control panel and tap the Wi-Fi button to disable the connection. Leave this setting off for a couple of seconds before turning back on, hopefully it should reconnect. If not, do the same with Airplane Mode.
If neither of these have worked, go back into Settings>Wi-Fi and choose ‘Forget This Network’ and reconnect. If this option does not work, then the problem is more likely to be something other than your device.
If you experience Wi-Fi connectivity issues with your Mac, Apple offer a very thorough guide on troubleshooting, but if you’re still struggling and need an immediate solution, attaching an ethernet cable may offer a temporary fix (note: you may need a USB to ethernet adapter for your Mac).
Cross Platform?
With android phones catching up with Apple tech in recent years, there has been a rise in those having both Apple and android technologies in the home. If you’re using a Mac alongside an Android phone, all you need is your phone’s USB cable and a Wi-Fi connection.
Another option is to look into Android to Apple transfer apps online, there are a number to choose from that will guide you through the process.
Charging
Connectivity issues when it comes to charging your device are often as simple as a damaged charging cable (in which case you’ll need to replace it) or dust and debris in the port.You will also want to use a wall power source to make sure everything is working in sync.
Beyond that, restart your device and plug it back in for 30 minutes afterwards; if you’re still having trouble then take a visit to an Apple Genius at your local store.
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