June 10, 2023

Common Myths and Misconceptions about Managed IT Services

Businesses trying to improve productivity and streamline their IT operations increasingly turn to managed IT services. However, there are still some widespread fallacies and misunderstandings about this strategy.

We want to change that for you; in this article, we will debunk these myths and shed light on the reality of managed IT services, helping businesses make informed decisions about their IT management strategies.

Let’s get started.

Myth 1: Only major Corporations Use Managed IT Services.

One of the most prevalent myths is that managed IT services are suitable only for large corporations with extensive IT infrastructure. The reality is that managed IT services benefit businesses of all sizes. Whether you’re a small startup or a medium-sized enterprise, partnering with a managed services provider can bring value to your organization by providing access to expert IT support, proactive monitoring, scalable solutions, and enhanced cybersecurity measures. Regardless of size, managed IT services may be customized to fit each business’s requirements and spending limits.

Myth 2: Managed IT Services Lead to Job Terminations

Another common misconception is that outsourcing IT responsibilities to a managed services provider will result in job losses within the organization. However, the truth is that managed IT services are not about replacing internal IT staff but rather augmenting their capabilities.

By partnering with a managed services provider, businesses can offload routine IT tasks and focus their internal resources on strategic initiatives and core business objectives. This allows IT personnel to shift their focus to more value-added activities, such as innovation and digital transformation, leading to a more efficient and productive IT department.

Myth 3: There Isn’t Customization and Control in Managed IT Services

Some businesses hesitate to embrace managed IT services because they believe it will limit their control over their IT infrastructure. However, managed service providers offer a high degree of customization and flexibility.

They work closely with companies to comprehend their specific needs and customize their IT and cybersecurity services to meet them. Managed IT services can fully align with the business goals and processes, ensuring the organization maintains control over its IT operations. Regular communication and collaboration with the managed services provider ensure the IT strategy aligns with the organization’s vision and objectives.

Myth 4: The Cost of Managed IT Services is Too High

Contrary to popular belief, managed IT services can be cost-effective for businesses. While a monthly fee is associated with managed services, it is typically more affordable than the expenses incurred in building and maintaining an in-house IT department.

Managed services providers have economies of scale and can leverage their expertise to optimize IT operations, resulting in business cost savings. Additionally, the predictable monthly fees allow businesses to budget effectively and avoid unexpected IT maintenance, repairs, and upgrades expenses.

Myth 5: Managed IT Services Are Only for Troubleshooting

Another misconception is that managed IT services are only suitable for troubleshooting IT issues. While managed services providers offer proactive monitoring and prompt incident response, their scope extends beyond problem-solving.

Network administration, cybersecurity, data backup and recovery, software upgrades, hardware upkeep, technology consulting, and other services are all included in managed IT services. They focus on preventing issues before they arise and optimizing IT infrastructure to support the business’s goals and objectives.


It’s crucial to dispel common myths and misunderstandings about managed IT services. Businesses can decide on their IT management strategies with knowledge of the reality of these services. And in today’s technologically advanced corporate environment, adopting managed IT services may boost productivity, enhance security, and provide organizations with a competitive edge.

About the author 

Elle Gellrich

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}