May 5, 2021

DHgate Review: Is It a Reliable Site?

If you’re fond of searching for deals and bargains when online shopping, you understand that not all the online retailers out there are trustworthy. DHgate has been rising in popularity as of late, and many people have been wondering if this is a site they can trust their sensitive, personal information with.

It’s always tempting to splurge when you find an online budget retailer like DHgate, but it’s better to be safe than sorry. Fortunately, we’ve taken a good, hard look at DHgate. Our review will provide you with a comprehensive look at what this company is all about and if you can trust it with your credit card details.

What Is DHgate All About?

What makes DHgate different from its competitors? In the case of DHgate, the company was actually launched so that businesses could sell wholesale to each other. It essentially has a B2B set up, with items that could catch the interest of other retailers around the globe. This is definitely different compared to other online retailers, which cater to individuals instead.

You might notice that when browsing DHgate’s website, it first offers items per piece. But then, it also offers you prices in bulk, which have lower prices than if you buy per piece. While it was made for businesses and other retailers, DHgate is also an attractive concept to individuals who simply like a good deal.

Is DHgate a Real Company?

Before buying from an online site, you first need to know if a real company actually owns it. DHgate’s headquarters is in Beijing, China, and Diane Wang founded it in 2014. When the company first started, it served as a bridge between Chinese manufacturers and small to medium-sized companies. Now, DHgate has improved greatly—the company works with several manufacturers across numerous countries.

In fact, DHgate has established physical stores too called Digital Trade Centers (DTCs), which allows retailers to check out the products first before officially purchasing them. With that in mind, we think it’s safe to say that DHgate is a real company.

Is DHgate Legit?

Given DHgate’s astonishing pricing, you might wonder if DHgate is legit. After all, no one wants to get scammed. Fortunately, as you can see from DHgate reviews online, many have ordered from this site and actually received their items. However, it’s best to manage your expectations. DHgate only hosts various sellers on its site, so it’s not actually responsible for whatever it is you’re buying.

Because of this, it can’t be helped that there are some unreliable sellers on the platform who send you a completely different item from what you ordered.

Tips to Remember Before Buying From DHgate

As such, here are two important tips you need to keep in mind before buying from a DHgate seller.

DHgate Is Only a Marketplace

Always remember that DHgate is only a marketplace, so it’s not actually the one selling you the items. If you don’t bear this fact in mind, it could lead you to frustration and several misunderstandings with DHgate’s customer service if you encounter any problems with your order.

Thoroughly Review the Seller Beforehand

In line with the previous point, make sure that you check reviews about the particular seller you want to buy from to avoid any possible issues. Yes, DHgate may be a legit site, but that doesn’t mean all the sellers on it are trustworthy. You also have to ask yourself if the seller is legit or not. On the bright side, DHgate has a review and feedback system wherein customers can leave comments about the seller as well as rate them. This will give you a good idea if you can trust that seller or not.

Payment Methods

One thing we like about DHgate is that it offers a variety of payment methods. If your credit card isn’t supported, for example, there are several other options you can turn to. Some of these payment methods include the following:

  • Visa
  • MaterCard
  • American Express
  • Skrill Moneybookers
  • Diners Club
  • Unionpay
  • Discover
  • Visa Checkout
  • Masterpass
  • Maestro Card


At this point, it’s safe to say that is a reliable website where you can purchase items either individually or in bulk, depending on your needs. If you find a deal that you just can’t let go of, remember the tips we mentioned above to avoid being disappointed when your order arrives.

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