July 22, 2015

How to Fix Google Play Store Errors 491, 498 on Android Devices

Google play store must be a reason why Android OS is among top of the list as compared to other OS in market. Like all other applications Google Play store also causes some errors. Though these errors are very rare but still they might cause panic in users. Not all of these errors are that serious, but some are temporary and are caused by recent activities of Play store. These errors can be solved by little patience. In this article we are going to tell you about some major and common Google play errors and How to fix Google Play Store Error.

Error 491 is one of the most common errors related to the Google Play Store on Android. The error is usually triggered when the user is downloading an app or game from the Google Play Store. Fortunately the error is not much complicated and can be fixed easily without much effort.

Check : Scariest Games on the Google Play Store

How to Fix Google Play Error 491 on Android?

The main problem you will experience after Google play error 491 is that you will be unable to download or update any app. Here are a few methods by which you can fix the Google Play Store Error 491. All the fixes below are mentioned in an ascending order as you might have to try them one after another, incase the first method is not able to fix the Google Play Error 491.

Android Fix: Error 491 in Google Play Store

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Method 1: Reboot your Phone

The most common method to fix the Google Play Store Error 491 is to reboot the android device. This methods fixes the error in most cases, however if this couldn’t fix the error in your case, please follow the next method.

Method 2: Clear Cache for Google Play Store and Google Play Services

The second most common method to fix the Google Play Error 491 is to clear caches for Google Play Store and Google Play Services.

Step 1: Go to Apps (Applications) in your Settings and swipe to find ‘All’ of your apps. Scroll down to Google Services


Step 2: Then click force stop and then select “Clear Data & Clear Cache” to remove all the data regarding Google Play Store.

Clear Cache for Google Play Store and Google Play Services

That’s it, now reboot your phone and the Google Play Error 491 should be fixed.

Method 3: Delete and re-add your Google account

The third most common fix for the Google Play Error 491 is to remove your Google Account, reboot your phone and then Re add your Google account once again.

Step 1: Go to “Settings” > “Accounts” > “Google” > Select “Your Account”

Step 2: Go to “Menu” and Select “Remove Account”

Remove your Google Account to fix 491 google play store error

Step 3: Reboot the your device. As soon as your phone is done rebooting head back to where you deleted the Google account and re-add it.

Add your Google Account  to fix 491 google play store error

Step 4: Done! Hope everyone solved the problem through the instructions. Now you can download any game or app from the Google Play Store without facing any errors.

Method 4: Wipe Cache

You should only try this method as a last resort if all the above methods fail to fix the Google Play Error 491. This method requires that you can go into a recovery mode like Clockworkmod Recovery.

  • Reboot into recovery
  • Wipe cache partition
  • Go to Advanced >> Wipe Dalvik Cache
  • Now go back and Reboot system
  • Rerun Google Play Store and update or install your app.

How to Fix Google Play Error 498 on Android?

Another common error that occurs while downloading apps in the Google Play Store is the error 498. As you are downloading apps or games from the Google Market you get the message “An error 498 has occurred while communicating with the server.

You will get Error 498 in play store if you try to download apps that are larger in size then your Device’s Cache partition. For example, if you want to download an app or game of 50 MB and your phone’s cache partition is 40 MB, then you will see the Google Play Store error 498. Now it’s time to fix this error. Let’s know how to fix error 498 on Google play store.

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Method 1: Clear Cache of Google Play Store

Cache is the possible problem. So you need to clear cache.

  • Go to Settings > Applications Manager > Google Play Store on your Android device.
  • Click on Force Stop to stop the application.

Clear Cache of Google Play Store to Fix play store error 498

  • Then click on the Clear Data button to clear the app data and finally, click on Clear Cache to clear the cache of Google Play Store.
  • If cache is the problem for error 498, it will fix it.

Method 2: Deleted and Re add the 2G / 3G Access Point Name

The second most common method to fix the Google Play Store error 498 is to delete the 2G / 3G Access Point settings for your cellular network provider and reboot your android device.

Once your device is turned on, you will need to add the Access Point names once again. If you don’t know how, just call your cellular network provider and they will walk you through the process. Once you have re-added the Access Points, you might have fixed error 498 on your device.

Method 3: Change WiFi network

If you are using the WiFi network to use Google Play Store and download the apps and you are facing the error, then its probably your Internet’s fault.

Change WiFi network to Fix play store error 498

In such a situation, you will have to wait for an hour or two and be patient before your try downloading the apps again. You can also connect to a different WiFi network to download apps and games on your device.

Method 4: Use Cache Fixer App (If Your Device is Rooted)

If your Android device is rooted, then the best and a guaranteed way to fix error 498 in Google Play Store is to download and install Cache Fixer app. It will instantly clear out the cache partition in your Android device and fix the issue.

Download the Cache Fixer app on your smartphone and use the app to instantly fix the error 498 issue.

Cache Fixer - Android Apps on Google Play store

Method 5: Clear Cache Partition and Dalvik Cache

If you are not an advanced Android user, then you have to be extra careful while using this feature. To fix the Google Play Store error 498, you can boot in to recovery mode and clear the Dalvik cache on your device. After you have cleared the dalvik cache, you will have to reboot your smartphone and it will take longer than usual.

To boot into recovery mode, you will have to look up on Google. The method is different for different devices so search for the method to boot into recovery for your smartphone’s model.

  • Boot in to Recovery mode.
  • Select Wipe Cache Partition. (Use Volume keys to navigate and Power key to select)
  • Next, go to Advanced > Wipe Dalvik Cache.
  • Finally, select “Reboot System Now” to reboot your Android device.

That’s it… Hope this tutorial will definitely helps you to get rid of this error and you can again download your favourite app from play store just like before on your Android device. If you have any doubts regarding this comment below.

About the author 

Imran Uddin

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