Snapchat is a fantastic way to remain connected with your friends and family. In fact, one of its major features, known as the Snapchat streak, requires you to keep messaging another person every day to keep up the streak. Of course, many users take this as a challenge and do their best to ensure that the streak isn’t broken. You’ll know that you’ve formed a streak with someone when you see a number in front of the other user’s name, and this usually happens when you’ve consistently sent messages and snaps to each other for three consecutive days.
If you miss out on a day of talking and break the streak, there’s no way to get it back. After all, Snapchat’s requirement for the streak feature states that you and your friend need to send snaps to each other within 24 hours. If you weren’t able to accomplish this, the number—or the streak—will be gone for good, and you’ll have to start from scratch if you want to increase your streak again.
That being said, it’s also highly possible that there’s an error on Snapchat’s side, causing your streak to disappear. In such cases, the app’s development team will look into the problem for you. However, you have to submit a few details about the issue on Snapchat’s official website.
The Only Way to Maintain Your Streak
Snapchat isn’t a new app, but perhaps you’re new to using it. If so, it’s best to be acquainted with the streak feature early on so you understand how it works, especially since many users love this feature. After all, you want the number in front of the other person’s name to be as high as possible because this indicates that both of you are connected.
If you want to maintain your streak, here’s what you need to do:
- You and the other user need to send snaps to one another.
- The other person must always reply within 24 hours to the last person who sent a snap.
- You can’t skip even just one day, or else you’ll lose the streak.
Is There a Way to Get the Streak Back?
One of the main reasons a streak gets broken is that either you or the other person forgot to send a snap before the 24-hour limit. However, there’s always a small chance that there was another reason besides negligence or forgetfulness. Perhaps the other person experienced a glitch when using Snapchat, or you were experiencing internet connection issues during that day. If it’s not your or your friend’s fault that the streak is broken, then the Snapchat team may be able to help you out. Once they resolve the issue, you should be able to see your streak once more.
How to Report a Broken Snapchat Streak
If you lost your streak through no fault of your own, you need to report this on the official Snapchat website. Follow these simple steps to file a report:
- Open up your web browser and type in the official website of Snapchat.
- Tap on the Support section.
- On the popular topics section, tap on SnapStreaks. This page should show you everything you need to know about streaks.
- On the “Need help with something else?” section, select “Yes.”
- This will open up a new page. Tap on the option that says, “My Snapstreaks have disappeared.”
- Type in all the information needed on the form, and you’re all set.
- Snapchat’s support team will help bring back your streak once it validates your concern.
Beware of Third-Party Streak Apps
It’s important that you know right now that no app can bring back your Snapchat streak—it’s simply not possible. So when an app claims that it can do this, stay away from it and don’t waste your time. The only time there’s a chance you can bring back your streak is through the method above, but the reason needs to be valid. If you simply forgot to respond to the other person, causing you to lose your streak, then there’s not much you can do.
If you want to maintain your streak and get it as high as possible, all you need to do is keep the conversation going and make sure that you don’t forget to snap the other person before 24 hours is up. Otherwise, it will be close to impossible to get your Snapchat streak back, unless you have a valid excuse.