The current society we live in has been oversaturated with fast fashion, so much so that it can be hard to tell whether a retailer is reliable or a scam. Thanks to the internet and a few clicks of a mouse or taps of a finger, you can gain access to a plethora of new and trendy styles at budget-friendly prices. This same concept goes for fast-fashion retailer Newchic, which has been rising up the ladder in terms of popularity.
In this review, we’ll have a thorough look at Newchic and what it has to offer. At the same time, this article will give you a better idea about whether Newchic is legit, its return and refund policy, and if it’s a company you can trust with your money.
What Is Newchic?
Founded in 2015, Newchic is a retailer based in Hong Kong. That being said, there’s not much information regarding Newchic’s history on the official website. On Newchic’s About page, it only said that the reason why the company is named Newchic is that it’s their goal “to provide consumers fashion products with unique designs.”
In retrospect, it appears that Newchic was able to achieve that goal because, looking through the website, there’s a wide selection of trendy outfits and styles that will definitely catch your eye if you’re fond of staying up-to-date in the ever-changing world of fashion.
The products sold on Newchic are available at low prices, which begs the question, “Is Newchic legit?” By the end of this review, we’ll be able to answer that question for you.
Can You Trust Newchic?
There are different ways to know if you can trust an online company, including its location and social media presence. As mentioned, Newchic is based in Hong Kong, but its billing address is in London. Not only that, there’s another address for returns which is in Guangdong, China. We assume that Newchic’s warehouses are most likely based there.
While you may be bothered and confused why a company needs multiple addresses, this isn’t a strange occurrence for fashion retailers, especially those who are based overseas and are selling their products all over the globe. So, just because Newchic has several shipping addresses doesn’t necessarily mark it as a scam.
Another way to check if an online retailer is reliable is through its social media presence. Namely, how does the company interact with its customers on social media? In the case of Newchic, the company is impressively active on many social media platforms, including Twitter, YouTube, Instagram, Facebook, and even Snapchat.
The company tends to respond to comments and communicate with its customers, which is always a plus. Given when we know about Newchic at this point, it definitely seems like a legit company.
If you’re an avid fan of Newchic and are interested in its additional offerings, the company also has a couple of programs you may want to check out. Here’s a quick rundown of what these programs entail:
If you’re an influencer with a vast following, and you want to promote Newchic in exchange for a commission, Newchic has an affiliate program that could be of interest to you. When you sign up for this program, you’ll be given a chance to receive referral fees. Plus, you don’t need to pay for anything if you want to sign up.
Once you’re an affiliate, you can earn up to 16% commission, along with the chance to receive free products for review.
If you’re an online retailer and you want to sell clothing items on your website without having to deal with the hassle of actually buying merchandise and shipping them to buyers, Newchic has a dropship program, too. Those who sign up for this program can receive unbranded images of Newchic’s clothes. Then, if someone wants to buy from your website, Newchic will be the one to ship to your customer—without the branding, of course. As the online store owner, you’ll be the one to earn money from the sold items.
Newchic also has a wholesale program for resellers who want to purchase merchandise in bulk and store them in a warehouse for a physical store or an online one. If you buy in bulk through this program, you can get up to 35% off Newchic’s products, which already have low prices, to begin with.
Return & Refund Policy
Sadly, many customers have had trouble with Newchic’s return and refund policies. If you want to return an item for whatever reason, and it doesn’t have a manufacturing defect, you’ll be the one to shoulder the shipping cost paid by Newchic and the return shipping fee.
You need to return items to Newchic within 14 days after you received them. If the items have some flaw or the color or size isn’t the same as what you’ve ordered, you can either get a full refund or a replacement. Newchic’s policies can be hard to completely follow for many, which has caused some issues for some customers. Based on Newchic reviews, some consumers are unhappy with how difficult it can get a full refund.
Is the Quality Good?
Asides from issues stemming from Newchic’s policies, many customers have also complained about the products’ quality. According to buyers, the clothing items they received were poorly made and looked cheap. In fact, some say that the item they received is completely unwearable. This is definitely something you need to keep in mind before diving in and splurging on Newchic.
While Newchic is a legit company, you also have to remember that it’s far from US-based companies that offer high-quality clothing. As such, there will be instances where you’ll receive clothing items that disappoint. If you don’t want to take that risk, you may be better off buying fashion items from another brand or online retailer where you can receive assurance in terms of quality.