January 14, 2018

Zurich Apple Store Evacuated After iPhone Battery Overheats And Emits Smoke

An iPhone battery gets overheated and starts emitting smoke leaving temporary evacuation of the Apple Store on Tuesday at the Swiss City of Zurich.

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A police statement said, “At the same time, there was a slight build up of smoke, which led to around 50 customers and employees having to leave the business temporarily.”


“The staff responded well and correctly. It sprinkled quartz sand over the overheated battery so that the smoke could be contained and sucked out after switching on the ventilation,” the Swiss police said.

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This incident left a worker with minor burns on his hands and seven other people suffered minor injuries and received medical attention. But none of them had to be hospitalized.

Reportedly, the incident happened when a worker was replacing the battery of an iPhone 6 Plus, subsequently leading the device to overheat.

The forensic experts were brought to determine the cause of the incident. Notably, the iPhone will be further examined by Zurich Forensic Institute.

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Apple admitted that it slows down the performance of the iPhones with chemically depleted or damaged to protect against abrupt shutdowns that can damage the device. Apple, in order to appease the public, offered $29 out-of-warranty battery replacements, which is likely taken as an advantage by the people.

Apple hasn’t officially released a statement about this incident.

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