Everyone loves online shopping—you get to purchase all kinds of items without leaving the house. Plus, you don’t have to worry about bringing these items home, as they will be conveniently delivered to your doorstep. One popular online eCommerce site is Newegg, an e-retailer that offers all kinds of products related to technology, PC-building, etc.
However, since it’s an online website, many are wondering, “Is Newegg legit?” After all, nobody wants to get scammed. Fortunately, our Newegg review will give you all the details about this e-retailer so that you’ll have a better idea if you can trust it or not.
What Is Newegg?
Newegg is one of the biggest online retailers for all things technology. The website has a clean and organized interface, with items separated into different categories to have an easy time browsing the different products available. Some of the categories include:
- Computer systems;
- Office solutions;
- Software & Services;
- Home & Tools;
- Health & Sports;
- Apparel & Accessories;
- Toys & Drones; and
- Flowers & Gifts.
Needless to say, Newegg has a myriad of products available, and you’ll most likely find whatever it is you’re looking for on this retailer. Newegg makes an effort to make your shopping experience easy and convenient. The site sometimes offers preferential policies to consumers, leading to deals like full reduction, full gift, and more.
Let’s first talk about the good aspects of Newegg. Below, you’ll find a breakdown of some of the good reasons why you may want to check out Newegg and its products.
Many Products Available
Newegg has an extensive collection of products, and you’ll likely find whatever electronic or tech-related item you have in mind. This is a fact that many Newegg customers like about this online retailer. As mentioned, the Newegg website is organized into different categories—these categories have their own subcategories.
For instance, the main category “Components” is separated into four subcategories: Core Components, Storage Devices, Accessories, and Refurbished. Underneath these subcategories are more narrowed down categories, and so on.
Dedicated Customer Service
Newegg has a team of customer service representatives who aim to help you with whatever issue you may have. You can contact them through chat, email, or phone. Many consumers have left great reviews about Newegg’s customer service team, saying they helped them significantly when they had problems with their orders or had questions they needed answers to.
Going through Newegg’s website, you’ll find some products are offered at way better deals than if you purchase them in other retailers. As such, many turn to Newegg if they need PC components or other computer parts because they can save more in the long run.
Now, it’s time to discuss what consumers don’t like about Newegg. They’re aspects that you really need to keep in mind if you want to set your expectations.
Return & Refund Difficulties
While Newegg does promise a 30-day guarantee, many buyers have had trouble trying to return the items or even get a refund from the retailer. Plus, you have to pay a restocking fee whenever you return an item, which many are unhappy with.
Customer Service Isn’t the Best
Yes, it’s great that Newegg has a dedicated customer service team that has helped several people. However, just as many customers are frustrated with how they were treated by customer service. For instance, many have complained about conversing with unhelpful representatives who were rude as well.
Conclusion—Is Newegg Legit?
Yes, Newegg is definitely a legit site where you can shop for anything tech-related. But just because it’s legit doesn’t mean it’s perfect. Some customers have had good experiences, while it’s all downhill for others. As such, it’s better if you remain neutral and don’t expect the best nor the worst when ordering from this site.